Welcome to the Academy for Atlassian Jira and Confluence trainings in Zurich
Learn everything you need to know about the world of Jira and Confluence from our coaches. At the generativ: Academy, you will receive professional Atlassian training with reference and background to the daily use of the digital tools. Our focus is on practice, which is why you put theory into practice in our courses and do a lot yourself.
Our courses take place at our headquarters in the heart of Zurich. Catering is provided on the training day.
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What our participants say
Steven Näf
ALPEIN Software Swiss AG
This was the perfect opportunity to gain an insight into the powerful Jira Software in a friendly and relaxed environment. The teaching was great and the strongly perceivable experience of the instructors was helpful through the whole course.
Michèle Visagie
Comet AG
I am working with Confluence only a few month now but have already edited or created webpages. I very much welcomed that I could look in advance at the training material and prepare accordingly.
Marie-Christine Unterholzer
ETH Zürich
The training was tailored to my needs and very practice-oriented, so that I could achieve the best possible benefit for myself. In addition, I was able to benefit from the trainers’ know-how in the interrelationship of different processes and thus received valuable impulses for the optimization of processes.
Mathias Wyser
ETH Zürich
It was a great training session, conducted with a lot of patience, expertise and commitment.
Steven Näf
ALPEIN Software Swiss AG
This was the perfect opportunity to gain an insight into the powerful Jira software in a friendly and relaxed environment. The teaching was great and the experience of the instructors, which was evident throughout the course, was very helpful.
Michèle Visagie
Comet AG
I have only been working with Confluence for a few months and have already edited or created various websites during this time. It was great that I was able to look at the training material in advance and prepare myself accordingly.
Marie Christine Unterholzer
ETH Zurich
The training was very practice-oriented and tailored precisely to my needs, so that I was able to achieve the best possible benefit. I was also able to benefit from the trainers’ expertise with regard to the interaction of different processes, which gave me valuable ideas for optimizing processes.
Mathias Wyser
ETH Zürich
The training was great and was carried out with a lot of patience, competence and commitment.
Our Atlassian trainings
We offer suitable training based on practical experience for the following software solutions. As a rule, all courses are held in German. We are also happy to offer them in English on request.
In addition to the training material shown, you will receive a certificate of participation for all training courses as well as access to the LinkedIn group “generativ:alumni”. In this group, you can ask questions that arise following your training and exchange ideas with other participants.
Atlassian Jira Software
Approach
Level 1
In this training course, you will learn all the basics you need for your daily work with Jira. You will slip into different roles in various scenarios and thus gain a comprehensive insight into all basic functions. You will also receive numerous best-practice tips and tricks for integrating Jira efficiently into your everyday work.
Atlassian Jira Software
Ascent
Level 2
Building on the basics from the basic training or your practical experience, we will slip into the roles of manager, project manager, scrum master and product owner together. Together we will slip into the roles of manager, project manager, scrum master and product owner. We will find out what possibilities the tool offers for each role. Using a practical example, we will show you how to map a large project in Jira and implement it with your team. You will also take away practical tips and tricks for estimating workloads and deadlines quickly and effectively.
Atlassian Jira Software
Summit
Level 3
Are you a Jira administrator or core user, already familiar with Jira and want to learn more? Then this two-day training is just the thing for you. Together we will explore the amazing possibilities of the Jira configuration. You will learn how to customize the “out of the box” setup for your field of application. You move with us safely through the system levels and diverse project architectures. You will learn our simple, modular and scalable working methodology. You can then use this to independently map and implement new solutions for the digitalization of your individual business processes.
Atlassian Confluence
Flow
Level 1
Here you will learn how to create, structure and attractively design pages in Confluence. You will also learn about macros that make your everyday work easier and significantly improve team collaboration. After this course you know the basics and can use Confluence effectively and meaningfully.
Atlassian Confluence
Deep Dive
Level 2
In this course, you will learn how to manage a complete Confluence instance with several Spaces, building on your basic knowledge. A particular focus is on access rights and user management, which enables you to make sensitive data available in a targeted manner. You will also receive our proven generative templates, which will show you how Confluence can be used effectively for complex product developments.
Atlassian Service Desk
Front end
Level 1
In this training course, we provide you with the basic know-how of Jira Service Management – the tools for your customer service. Using practical examples, we will show you how to answer customer queries quickly and efficiently, keep track of open tickets and service level agreements (SLAs) and build up a knowledge database step by step.
Atlassian Service Desk
Backend
Level 2
How do I set up a suitable and systematic service management system? How do I design efficient processes and define meaningful service level agreements (SLAs)? For which additional use cases can I use Jira Service Management? We answer all these questions and many more together in the Jira Service Management Admin Training.